The Museumsdienst Köln (Museum Service) has two tasks. On the one hand it is in charge of educational services at all municipal museums and the Archaeological Zone. It designs programmes for all target groups visiting the museums. The wide thematic range of the various different types of programmes are demand-oriented. The repertoire of methods comprises all areas of museum education ranging from verbal and media-based to activity-oriented mediation.
Its other task is the overarching press and public relations service for the municipal museums (media cooperation, trade fair participation, organisation of large-scale events, overarching publications, tourism and web portal museenkoeln.de) and a role as contact for questions concerning visitor research.
The Museumsdienst is involved city-wide in a range of multi-sector projects of cultural education and collaborates closely with schools, cultural institutions and youth work organisations. The Museumsdienst has a rich tradition and is one of the biggest educational institutions of the German museum landscape. The quality of its services is exemplary, and the pursuit of innovative educational concepts and inter-disciplinary methods with a clear focus on sustainability is thus the leitmotif of its approach.