The museums are partly or completely barrier-free for all visitors. Disabled visitors can take part in educational and cultural programmes in all municipal museums. The programmes of Museumsdienst Köln assist visitors with impaired vision/hearing, learning difficulties and mental handicaps and help them explore exhibitions.
These services are offered for school classes and other groups. Guided tours and creative programmes are available in easy-to-understand language. There are formats for visitors with learning difficulties and dementia impairment, and workshops for visually impaired and blind visitors. The educational staff is trained to cater for the individual requirements of the various target groups.
The "Neumarkt" metro station (U) is equipped with lifts to and from street level. Walking distance to the museum: ca. 5 to 10 mins. (barrier-free).
Access to the museum is via the glass lift at the centre of the Neumarkt Passage. The lift has level access and its doors are wheelchair-user friendly.
The two levels of the museum are connected via lift.
Seating areas are provided in the exhibition areas and foyer. Folding chairs and wheelchairs to assist mobility-impaired visitors are available.
Toilets for wheelchair users are accessible barrier-free on the ground floor of the Neumarkt Passage.
Cloakrooms and lockers in the museum are accessible barrier-free.
The metro station "Appellhofplatz" (U) is equipped with a lift linking it to Neven-Dumont-Straße. From there, barrier-free access to the museum is possible via a route leading to the left past the Roman Wall or to the right to the crossing Komödienstraße / Tunisstraße. There are two parking bays for disabeld visitors in front of the museum.
Barrier-free access to the museum via ramp.
Barrier-free lift in the permanent exhibition.
Seating is provided in the exhibition area and foyer. Wheelchairs and folding chairs are available from the ticket desk free of charge. The special exhibition area is only barrier-free on the ground floor. The top floor is only accessible via stairs.
Toilets for wheelchair users are accessible barrier-free.
Lockers for clothing are accessible barrier-free. The Infoteam will be happy to assist visitors.
Audioguides are included in the admission charge. Assistance for visually impaired/blind visitors available (MUseumsdidaktische Sammlung, contact Museumsdienst Köln).
Barrier-free bus/tram stop "Dom/Hbf." (cathedral forcourt accessible via lift). Two signposted parking bays for disabled visitors are available in the immediate vicinity of the museum (Brückenstraße and Richartzstraße) - more parking bays in Kolumbastraße.
The museum has level access and wheelchair-user friendly doors. Level access to the lift. The excavation area is accessible by a footbridge.
Wheelchair-user friendly doors from the ground floor to the 2nd floor. The cabinet rooms have a low step. Room 9 (Armarium) is not accessible for wheelchair users.
Seating is provided in the exhibition area and foyer. Wheelchairs and walking aids are available.
Toilets for disabled visitors are accessible barrier-free on the ground floor.
Cloakrooms and lockers are accessible barrier-free on the ground floor.
Assistance for hearing-impaired visitors: mobile loops for hearing aids (FM) are available. Guided tours for visually-impaired/blind visitors can be arranged prior to your visit.
Barrier-free bus/tram stop "Dom/Hbf." (cathedral forecourt accessible via lift). 3 signposted parking bays for disabled visitors are available in front of the museum (street: An der Rechtschule). Numerous parking bays around the museum square. Nearest parking facilities: underground carpark "Dom" and multi-storey car park "DuMont-Carree" (31 disabled parking bays)
Museum forecourt accessible from cathedral and Wallrafplatz via wheelchair-user friendly kerbs. Museum entrance accessible via ramp.
Spacious level-access lift in the entrance area/ticket desks. All control buttons in the lift cabin are at accessible height for wheelchair users. All exhibition areas on the 1st and 2nd floors as well as cloakroom and toilets in the basement are accessible via lift. A second lift gives access to the exhibition hall, café, courtyard and basement level of the design department. A wheelchair lift gives access to its second exhibition level.
Seating is available in the exhibition areas and in the foyer. A manual wheelchair and folding chairs are available.
The disabled toilet in the basement is accessible barrier-free via lift.
Lockers for clothing in the basement are accessible via lift.
Provision of audio-guides is being planned. Guided tours in sign language can be arranged in advance. Induction loops for hearing aids and tour guides are available. Guided tours for visually impaired and blind visitors can be arranged in advance. Provision of audio guides is being planned.
Café and restaurant in the courtyard are accessible via lift.
Tram stop "Universitätsstraße" (lines 1 and 7) with barrier-free access-route to the museum. Ample parking space close to the museum.
Barrier-free level access to the museum; barrier-free lift in the foyer.
Barrier-free level access to exhibition area. Library can be reached via the service lift in the administration area; use is restricted to authorized personnel; the library on the top floor is not accessible barrier-free.
Seating is provided in the exhibition area and foyer. All exhibition rooms are accessible for wheelchair users.
Disabled toilets in the foyer.
Level-access clooakrooms in the foyer.
Barrier-free access to café in the foyer.
Tram/bus stop, main railway station, metro (U) and suburban rail (S) from Cologne/Bonn Airport in the immediate vicinity of the museum with extensive support and assistance for mobility-impaired visitors. Barrier-free access route from main railway station to the museum. Underground car park "Rheingarten", multi-storey car park "Groß St. Martin" and "Dom" with barrier-free lift to Roncalliplatz near the museum. Parking bays for disabled visitors in Bischofsgartenstraße and the surrounding area.
There are several barrier-free access routes to the museum. Wide glass sliding doors with contrast-marking for visually impaired visitors.
Level-access lifts. Raised, high-contrast control buttons for visually impaired visitors at accessible height for wheelchair users.
Seating is provided in the exhibition area and foyer. Wheelchairs are available from the ticket desk. All exhibition areas are accessible and suitable for wheelchair users.
2 disabled toilets: one in the foyer and one in the exhibition area.
Barrier-free cloakroom and lockers in the foyer.
Induction loop for hearing-impaired visitors available from the ticket desk. Mobile induction loop for guided tours with tourguide for hearing-impaired visitors. Induction loop for cinema and lecture room. Guided tours in sign language available for some events. Amplifiers for older hearing aids are available for guided tours. Currently no special amenities for visually impaired/blind visitors.
Café/restaurant accessible from exhibition area via ramp.
Tram stop/metro station (U) "Neumarkt" in the immediate vicinity with barrier-free access route to the museum.
Level access to the museum via ramp, width of doors suitable for wheelchair users, ticket desk with guiding strips for visually impaired visitors, level access to lift in the foyer with guiding strips.
The new building and parts of the older building have level access (no lifts). Level access to the gallery of the church of St. Cäcilien. The nave of the church is accessible for wheelchair users via an external ramp at Cäciliengarten and can be arranged at short notice. No lifts.
Seating is provided in the exhibition area and foyer. Folding chairs, walking aids and wheelchairs are available. Not all exhibition areas are accessible for wheelchair users (church of St. Cäcilien, study collection).
Barrier-free disabled toilets in the basement; guiding strips for visually imparied visitors in the foyer.
Barrier-free cloakrooms and lockers in the basement; guiding strips for visually impaired visitors in the foyer.
Audio guides. Video guides in sign language are being planned
Level-access cafè/restaurant in the foyer. Accessible from the street via ramp.
The NS-Dokumentationszentrum in the EL-DE-Haus is located in a listed building which is not yet optimally equipped for wheechair users as certain construction measures are not possible for conservation reasons.
The barrier-free tram/bus stop "Appellhofplatz" is equipped with lifts. Disabled parking bays in the vicinity (e.g. in Elisenstraße.).
No level access to the building with five steps leading to the museum level. The museum is at present not accessible for wheelchair users, but every effort is being made to resolve this issue. Staff-assisted use of the lift is possible, but the lift cabin is too small for large electric wheelchairs. The lift takes visitors to the exhibition areas from the ground floor to the 2nd floor. The memorial site in the basement has level access and can be reached via an entrance gate in the courtyard. Entrance width of several areas: 100cm on 1st floor. Basement corridor: 87 cm. Door to staircase: 76 cm (incl. handle). Door to courtyard: 102 cm. Lift cabin measurements: 80.5 cm wide, 101.5 cm deep. Lift door: 91 cm.
A wheelchair and a walking frame are available to make all exhibitions accessible for mobility-impaired visitors.
Level-access disabled toilet in the ticket desk area. Cloakrooms Barrier-free cloakroom in the ticket desk area.
Audioguides for hearing impaired visitors are available. Media points (various locations) and audio points can be accessed and operated by wheelchair users. Guided tours in sign language are available by prior arrangement.
The metro station (U) "Christophstraße/MediaPark" and the suburban rail station (S) "Hansaring" are equipped with lifts to the street level. They are at walking distance (5-10 mins.) from the museum. The underground carpark "MediaPark" has disabled parking bays.
Access to the museum via lifts
Level-access lifts for mobility-impaired visitors and wheechair users.
Seating is provided in the exhibition area.
Barrier-free disabled toilet on the 1st floor.
Barrier-free lockers for clothing in the foyer.
Tram stop/metro station (U) "Neumarkt" nearby. Barrier-free access route to the museum. Underground carpark with disabled parking bays and level-access lift below the museum.
Level access to the museum via ramp, width of doors suitable for wheelchair users, ticket desk with guiding strips for visually impaired visitors, level access to lift in the foyer with guiding strips.
Barrier-free lifts to all exhibition areas, suitable for wheelchair users. short notice. No lifts.
Seating is provided in the exhibition area and foyer. Folding chairs, walking aids and wheelchairs are available. All exhibition areas are fully accessible for wheelchair users.
Barrier-free disabled toilets in the basement; guiding strips for visually imparied visitors in the foyer.
Barrier-free cloakrooms and lockers in the basement; guiding strips for visually impaired visitors in the foyer.
Touch screens, audio guides,video guides in sign language. Audio points can be accessed and operated by wheelchair users.
Level-access cafè/restaurant in the foyer. Accessible from the street via ramp.
Tram/bus stop, main railway station, metro (U) and suburban rail (S) from Cologne/Bonn Airport in the immediate vicinity of the museum with extensive support and assistance for mobility-impaired visitors. Barrier-free access route from main railway station to the museum. Underground car park "Rheingarten", multi-storey car park "Groß St. Martin" and "Dom" with barrier-free lift to Roncalliplatz near the museum. Parking bays for disabled visitors in Bischofsgartenstraße and the surrounding area.
Level access to the museum with wheelchair-user friendly doors.
Wheelchair-user friendly lift.
Seating is provided in the exhibition area and foyer. Wheelchairs are available from the ticket desk. All exhibition areas are accessible and suitable for wheelchair users.
Disabled toilets in the basement.
Barrier-free cloakroom in the foyer.
Museumsdienst Köln offers guided tours in sign language. Tactile box for impaired/blind visitors.
The metro station (U) "Christophstraße/MediaPark" and the suburban rail station (S) "Hansaring" are equipped with lifts to the street level. They are at walking distance (5-10 mins.) from the museum. The underground carpark "MediaPark" has disabled parking bays.
Access to the museum via lifts
Level-access lifts for mobility-impaired visitors and wheechair users.
Seating is provided in the exhibition area.
Barrier-free disabled toilet on the 1st floor.
Barrier-free lockers for clothing in the foyer.
Tram/bus stops, main railway station, metro station (U) and suburban rail service (S) from Cologne/Bonn airport in the immediate vicinity with extensive support and assistance for mobility-impaired visitors. Barrier-free access route from the main railway station to the museum possible. Several disabled parking bays in the immediate vicinity (the closest two in Martinstraße).
Level-access entrance to the museum (Obenmarspforten, left-hand door)
Lift to all exhibition areas.
Seating is provided in the exhibition area and foyer. Wheelchairs, walking aids and buggies are available from the ticket desk. All exhibition areas are fully accessible for wheelchair users.
Disabled toilet in the foyer
Barrier-free cloakroom in the foyer
Audio points accessible for wheelchair users.All audio guides for special exhibitions are equipped with induction loops for hearing-impaired vistors.
Barrier-free café/restaurant. Height of tables suitable for most types of wheelchair.
Carers accompanying a disabled visitor have free admission to the municipal museums.
