How to get to the museum

Barrier-free local transport stop ‘Dom / Hauptbahnhof’ (Cathedral square accessible via lift). Three disabled parking spaces in front of the museum (‘An der Rechtschule’), with many other parking spaces along the museum square. Nearby car parks: Parkhaus Brückenstrasse, underground car park below Cathedral and DuMont-Carree car park (with 31 disabled parking spaces).

Museum Entrance

From Cathedral and Wallrafplatz, the museum square is accessible via wheelchair-accessible kerbs; level access to museum entrance. If you need help with access talk to our staff at the information desk, or call us on +49 (0)221 221 26714.


Level-access lift located in the reception / ticket counter area. Lift controls are accessible for wheelchair users. All exhibition areas on the first and second floor, as well as the basement (toilets), are accessible via lift. A second lift serves the exhibition hall, café and courtyard, as well as the ground floor of the design section. A wheelchair stairlift is available for accessing the second floor of the design section.

Seats and Wheelchairs

Seats are available in the exhibition areas and in the reception area, as well as in the Design Lounge, a nice place to take a rest in front of the lockers.

We also have a wheelchair (manual operation) and folding chairs for loan.


Disabled toilets are located in the basement and can be easily accessed via lift.


Lockers are located on the ground floor reception area behind the Design Lounge.

Media Use

We are currently developing audio guides. Guided tours in sign language available on pre-order.

Offers for Visitors with Hearing Impairments

Induction loops for hearing aids and tour guides available.

Offers for Blind or Visually Impaired Visitors

We are currently developing audio guides. Guided tours for blind or visually impaired visitors available on pre-order.

Guide Dogs

We welcome guide dogs at the Museum.

Food and Drink

The café and catering area in the courtyard is accessible via a second lift. Normal table height; depending on the wheelchair design, the chair can be positioned under the table.